Service 01 · AI & Automation
Automate the busywork. Keep the judgement.
We map how work actually moves through your business, then build AI-powered workflows that handle the repetitive parts: data entry, follow-ups, document handling, reporting and hand-offs between systems.
What it is
AI & Automation, explained.
Most small businesses lose hours every week copying information between inboxes, spreadsheets, CRMs and accounting tools. AI & automation takes those steps off your plate.
We combine proven automation platforms such as n8n and Make with large language models and, where it makes sense, custom code. The result is a set of reliable workflows that run in the background, with a human approval step wherever you want one.
What's included
Everything needed to go from idea to live.
Process audit
A walkthrough of your current workflows to find the tasks worth automating first.
Workflow design
Clear diagrams of each automation, agreed with you before anything is built.
Build & integrations
n8n, Make or custom code connecting your email, CRM, calendar, accounts and files.
AI steps
Language models that read, classify, summarise and draft — with guardrails and review steps.
Testing & hand-over
Tested against real examples, documented, and explained in plain English.
Monitoring & support
Optional monthly plan: error alerts, fixes and small improvements.
Example use cases
What this looks like in practice.
Typical examples — every project is tailored to your business.
Lead capture & follow-up
New enquiries from your website, email or forms land in your CRM, get qualified and receive a personal reply within minutes.
Invoice & document processing
Incoming invoices and PDFs are read, checked and filed into your accounting software for approval.
Quotes & proposals
Draft quotes generated from a short form or call notes, ready for you to check and send.
Reporting
Weekly summaries of sales, bookings or support pulled from your tools and sent to your inbox.
Customer onboarding
Welcome emails, forms, document requests and reminders triggered automatically when a client signs.
Inbox triage
Emails sorted, labelled and routed to the right person, with suggested replies for common questions.
Process
How we deliver it.
- Step 1
Discover
A free call to understand your processes and pick the highest-value automation.
- Step 2
Design
We map the workflow, agree the scope and give you a fixed-price quote.
- Step 3
Build
We build and test in small steps so you see progress every week.
- Step 4
Run
We launch, monitor and improve it — or hand it over to your team.
Websites & Applications
Custom AI Employees
Let's shape what's next together
Let's find your quickest win with AI.
Book a free 30-minute discovery call. We'll look at how your business runs today and suggest the one or two changes that would save you the most time.